Avalanche Entertainment, Inc.

Satisfaction Survey


Event Date: Saturday, June 06, 2009
Event Type: Wedding
Event Location: Big Canoe
Event Staff: Ben Decker
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Good
Entertainer's Performance: Excellent
Entertainer's Appearance: Fair
System Appearance: Good
Sound Quality: Good
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: N/A
Equipment Appearance: Good
Overall Customer Service: Good
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: N/A
Overall Performance Rating: Good
   
Is there anything specific that can be improved upon? Two wireless mics didn't work well.
Additional comments or suggestions? Ben is very professional, very easy to work with and obviously cares very much about what the clients want.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Morgan NeSmith
Email: morgan.nesmith <at> gmail.com
Phone: 404.867.5309

Survey Submitted on Wednesday, June 10, 2009