Avalanche Entertainment, Inc.

Satisfaction Survey


Event Date: Thursday, September 24, 2009
Event Type: Bat Mitzvah
Event Location: Tadka
Event Staff: DJ - Ben, don't know dancers names
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Good
Sound Quality: Good
Overall Volume Levels: Good
Music Selection: Good
Incorporation of Your Requests: Good
Lighting Effects: Good
Equipment Appearance: Good
Overall Customer Service: Good
Planning Assistance: Good
Entertainer's Cooperation with Other Vendors: Good
Pricing vs. Services Received: Good
Overall Performance Rating: Good
   
Is there anything specific that can be improved upon? We were completely satisfied with the DJ. The dancers were very disappointing. One of them arrived 1 hour late and was dressed in jeans. They sat around much of the time. I even had several of my guests comment on the fact that they weren't dancing.
Additional comments or suggestions? I would not use the dancers again
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Gail Philipson
Email: gail.philipson <at> petrymedia.com
Phone: 404-443--2159

Survey Submitted on Tuesday, October 27, 2009