Avalanche Entertainment, Inc.

Satisfaction Survey


Event Date: Friday, August 21, 2009
Event Type: Casino Night
Event Location: Parc at Duluth
Event Staff: Dan
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Fair
Friendliness of your Entertainer: Good
Promptness of your Entertainer: Good
Professionalism of your Entertainer: Fair
Entertainer's Performance: Poor
Entertainer's Appearance: Fair
System Appearance: Good
Sound Quality: Good
Overall Volume Levels: Good
Music Selection: Good
Incorporation of Your Requests: Fair
Lighting Effects: N/A
Equipment Appearance: N/A
Overall Customer Service: N/A
Planning Assistance: N/A
Entertainer's Cooperation with Other Vendors: N/A
Pricing vs. Services Received: N/A
Overall Performance Rating: N/A
   
Is there anything specific that can be improved upon? In 2008 Joel McQuire was the Pit boss, he was outstanding. This year was Dan - he lacked enthusium, took numerious breaks and seemed to be texting on his cell phone through out the evening. The other staff members were willing to help to over compenstate for his lack of initiative.
Additional comments or suggestions?
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Jeanette Means
Email: dactivities <at> parccommunities.co
Phone: 7706226880

Survey Submitted on Friday, August 28, 2009