Avalanche Entertainment, Inc.

Satisfaction Survey


Event Date: Friday, September 04, 2009
Event Type: WEDDING/RECEPTION
Event Location: LITTLE gARDENS
Event Staff: HARRISON G
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: N/A
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Good
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Good
Incorporation of Your Requests: Good
Lighting Effects: N/A
Equipment Appearance: Excellent
Overall Customer Service: Good
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Pricing vs. Services Received: Good
Overall Performance Rating: N/A
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? The only issue I had was that I requested microphones for the pastor and a singer. There were no mics and people could not here in the back. I know I requested these items because I still have a copy of the email that was sent to him. He asked how far the singer would be standing, but when she asked him he told her that no one told hime to bring mics. Well, if no one told hime to bring mics why do I have the email stating so. I was very disappointed in this matter. Other than that everything was great
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Allysia Williams
Email: vawilliams9409 <at> comcast.net
Phone: 7704552864

Survey Submitted on Monday, September 21, 2009